Before sending anything back, please send an email with your return or exchange information. Items cannot be returned without prior written consent from Darling Daughter Co! If items are sent back without notice, we may only give a partial refund or none at all and instead give you store credit.
Returns are accepted 5 days after an item has been received. Item must be unworn, unwashed, undamaged and with the tags still attached. Please include original invoice if possible. If you don’t have the invoice, find the invoice number from the confirmation email and include a note with the number, your name and the reason for returning.
Exchanges are accepted up to 14 days. To exchange an item for a different size or color, please follow the same instructions as above. If desired item is out of stock, you may exchange for another item of equal value (customer must pay the difference if there is any).
Damages may be returned up to 14 days but MUST be documented with pictures. Please send an email with the pictures before sending back. If we receive a returned damaged item without documentation, we may only give a partial refund or none at all.
Returns and exchanges are paid by the customer unless the item was damaged or messed up before receiving, in which case you can email us with documentation and ask for a prepaid shipping label.
Most items will be processed in 1-2 business days and shipped via USPS. Shipping times vary between 3 and 5 days for domestic orders, but are not always guaranteed.